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- We’re at an impasse. What led us to this point?
- If I get angry, can I get even?
- If I don’t get angry, how can I just walk away from the negotiation?
- If I don’t walk away, how do we break the impasse? Should I issue an ultimatum?
- Why are some people so difficult? Should I try to bring a difficult person to his or her senses, or to his or her knees?
- Use examples from personal or business experience or from outside reading.