2023 removed Overview of Business Process Analysis for UMUC Hair Cuts For your Stage 1assignment for the Case Study you identified | Assignment Collections

Overview of Business Process Analysis for UMUC Hair Cuts

For your Stage 1assignment for the Case Study, you identified a strategy for competitive advantage anda business process that you would improve through the application of technology.

In Stage 2, it is time to implement your strategy for a competitive advantage for UMUC Haircuts. You will do this by strategically developing the business process that you have identified that needs improvement. The success of your competitive advantage is going to be dependent on how well you improve the business process you selected in Stage 1.

Assignment: UMUC Haircuts Stage 2: Create a document that includes:

I. Introduction:

Briefly state the strategy for competitive advantage that you will focus on and the business process you will use for success.

II. Business Process Explanation:

Identify and explain your business process in detail. Explain how a technology solution could improve the process as it exists today. (Do not identify the specific IT solution, but discuss how a solution involving some aspect of technology could improve the process to help reach a competitive advantage.)

III. Proposed Technology Solution:

· Identify in detail a specific technology solution to improve the business process. I recommend that you do propose a commercial off-the-shelf (COTS) software application and you can find many candidate solutions by web searching. If this were are real world application you’d need to identify and assess multiple solutions to make sure you find the best one for your business. For this application I only require that you identify one solution, but it must be at least a reasonable one. Please include the Web Link so I can check it out. (For example, Quick Books is not an ERP and it doesn’t have ERP functionality.) At a minimum I need to be reasonably satisfied that the solution you’ve recommended will actually work in conjunction with the Business Process improvement that you’ve proposed. If you can’t get enough information from the website or the vendor to confirm what the software actually does, you might want to steer away from it!

· I recommend that you do not propose a custom built solution (such as one based on the MS ACCESS program) since many commercial off-the-shelf (COTS) software applications are known to be available to meet the needs of this application. However, if you do decide to propose a custom built solution, then at a minimum you’ll need to prepare a functional requirements document. This document must identify the key data that the system will need to process, the main data input screens, define how the data must be processed, and what outputs will be produced.

· Using information from your readings, discuss the specific solution, the type of solution it is, and why you chose this solution.

· The proposed IT solution should focus on improving the chosen business process

and should be appropriate to UMUC Haircuts.

(Do not discuss how it will improve the specific process yet. That’s in Step 5.)

IV. Solution Components(refer to table above):

· Identify the hardware, software, telecommunications, and facility components needed to implement the proposed technology solution.

· You should also identify the IT skills and services that will be needed to implement the project.

· Also include the Business/Managerial Resources that will be needed to implement the project.

V. How the Technology Solution will Improve the Process:

Explain how the specific technology solution you chose will improve the business process.

VI. Support for Strategy for Competitive Advantage:

Use course resources and outside research to identify how your specific proposed solution will support the strategy for competitive advantage identified in Stage 1. (Your resources should include more than vendor resources.)

VII. Model the Processes:

Create two clearly titled and labeled diagrams that demonstrate:

· the steps in the business process as it exists today (Model 1: AS IS), and

· the steps in the business process as it will exist after the technology solution is applied (Model 2: TO BE).

VIII. References:

Provide at least one external resource in your paper. An external resource is a resourceother than those provided in the class or text book. Incorporate a properly formatted APA citation in the text of your document. Then, place an APA style resource on a reference page at the end of your document.

Additional Instructions:

Formatting: Stage Two Business Process Analysis & Technology Solution Proposal submission.

For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

· Submit one document that includes your paper and the models.

· Write a short concise paper: 2-3 double spaced pages of text

· Use at least one external resources with APA formatted citation and reference

· Include a title page and a reference page.

· Models should be professionally formatted in Word, PowerPoint or Excel, and inserted as part of your WORD document.

· Compare your work to the rubric to be sure you have met content and quality criteria.

· Submit your paper as a Word document, or a document that can be read in Word.

· Your submission should include your last name first in the filename: Lastname_firstname_Stage _2

Model Notes:

· The process that you model must be the one you identified in your Stage 1(or the one suggested by the instructor) and it needs to be appropriate to UMUC Haircuts.

· Give each model the appropriate title

· Break your model down into sequential steps in your diagram.

· Include and label all the major steps in the process.

· Cut and paste your models at the end of your paper in your Word Document.

The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices, and that you address all parts of the assignment. The specific solution you select for an IT solution is not as important as that it makes sense in light of the course content.

Note: Be sure to read the instructions for the remaining projects in this case study (Stages 3-5) to get an understanding of the future projects that build on the solution. You want to propose a solution that can be used throughout the case study assignments.

Please see attcachment