September 2023 Question 1 3 out of 3 points Which of the following would not be included in

2024 STRAYER BUS430 WEEK 4 QUIZ 3 (2016) Assignment Help

Question 1 3 out of 3 points Which of the following would not be included in 2023

Question 1 3 out of 3 points Which of the following would not be included in a typical Customer Relationship Management System (CRM)? a. market segmentation and analysis b. effective complaint resolution c. cross-selling goods and services d. supply chain inventory management Question 2 3 out of 3 points According to the National Research Council, companies with computer-integrated manufacturing system experience have been able to a. improve quality by a factor of ten b. increase equipment utilization to 100 percent c. decrease engineering design costs by up to 30 percent d. reduce finished goods inventory by five percent Question 3 3 out of 3 points ____ consist of two or more computer-controlled machines or robots linked by automated handling devices such as transfer machines, conveyors and transport systems. a. Computer-Aided Design/Computer-Aided Engineering (CAD/CAE) b. Computer-Aided Manufacturing (CAM) c. Enterprise Resource Planning (ERP) d. Flexible Manufacturing Systems (FMS) Question 4 3 out of 3 points Regarding industrial robots, which choice is not correct? a. ability to test manufacturing products before they physically exist b. can be taught c. can be used with hazardous material d. can be used in brain surgery Question 5 3 out of 3 points Which of the following enables engineers to design, analyze, test, simulate, and “manufacture” products before they physically exist? a. CNC b. CAD/CAE c. CIM d. CAM Question 6 3 out of 3 points Computer integrated manufacturing systems result in all of the following EXCEPT: a. Flexible manufacturing systems b. Inquiry processing c. Agile manufacturing d. Total quality management Question 7 3 out of 3 points Which of the following would not be an activity a return facilitator handles? a. recommending a new supplier b. repairing the manufactured good c. requesting money back for a customer d. invoking the service guarantee Question 8 3 out of 3 points CRM helps firms gain competitive advantage by all of the following except a. providing real-time transaction processing b. segmenting markets c. tracking sales trends and advertising effectiveness d. identifying which customers should be the focus of targeted marketing initiatives Question 9 3 out of 3 points The dot.com company WebVan focused on a. grooming pets in customers’ driveways b. customers ordering their groceries on-line. c. installing/repairing residential wireless networks d. providing door-to-door medical diagnoses Question 10 3 out of 3 points Infinite scalability is most related to a. high variable cost b. high fixed cost c. high scalability d. low scalability Question 11 3 out of 3 points Database systems, artificial intelligence programs and voice-recognition software are examples of a. hard technology b. soft technology c. computer numerical control d. integrated operating systems Question 12 3 out of 3 points Information technology has significantly affected health care. Which of the following is not an outcome? a. Cost reduction b. Revenue enhancement c. Faster exchange of handwritten charts between physicians and nurses d. Improved clinical efficiency and patient care Question 13 3 out of 3 points All organizations face common issues regarding technology. Which item below does not belong on the list of issues? a. The right technology must be selected for the goods that are produced. b. Robots must be programmed to operate the equipment. c. Work must be scheduled to meet shipping commitments/customer promise dates. d. Quality must be ensured Question 14 0 out of 3 points Filing your individual federal tax returns would best be described as what type of value chain? a. B2B b. C2G c. C2C d. G2G Question 15 3 out of 3 points All of the following are benefits of adopting technology except a. improve/increase productivity and quality b. integrate supply and value chain players c. raise world standard of living d. easier to protect employees’ and customers’ privacy

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