Review – Pre-Assessment Test, 1 of 15
Correct
Q: Which of the following are the advantages of Deming Cycle?
Each correct answer represents a complete solution. Choose all that apply.

It provides continuous improvement.

It is used during the design phase.

It is a problem solving process.

It is used for quality control.
Q: Which of the following offer integration opportunities linking with the CMS, system, application management tools, service dashboard, and reporting tools?

Business Process Management systems

IT service management systems

Six Sigma systems

CMMI systems
Q: Which of the following is a process improvement approach that provides organizations with the essential elements for effective process improvement and guides process improvement across a project, a division, or an entire organization?

COBIT

Capability Maturity Model Integration

Service Portfolio

Six Sigma
Q: Which of the following are the benefits of the ISO/IEC 20000-1 standard?
Each correct answer represents a complete solution. Choose all that apply.

It can be used for an organization that takes services of service providers and needs assurance that its service requirements will be fulfilled.

It can be used for a service provider to improve the design, transition, delivery, and improvement of services by proper implementation and operation of the service management system (SMS).

It is used to document a policy manual and determine and maintain the necessary infrastructure in order to ensure quality and customer property protection requirements.

It can be used for a service provider to monitor, measure, and review the service management processes and services.
Q: The Business has submitted requirements for a new ERP system. Which authority is responsible for documenting the Service Level Requirements (SLRs) with the Business delegate?

Project Management

Service Level Manager

Service Level Management

Service Owner
Q: Which of the following roles in Service Design defines a blueprint for the future development of the technological landscape?

The IT Architect

Technical Analysts/Architects

The Supplier Manager

The Application Analysts and Architects
Q: Which of the following processes are involved under the COBIT framework?
Each correct answer represents a complete solution. Choose all that apply.

Correcting all risk issues

Conducting IT risk assessments

Managing the IT workforce

Developing a strategic plan
Q: Which of the following processes is used to involve Identity and Rights as the two major concepts?

Event Management

Access Management

IT Facilities Management

Release Management
Q: Which of the following sub-processes of Service Portfolio Management is used to define the overall goals that the service provider should pursue in its development?

Strategic Planning

Strategic Service Assessment

Service Strategy Definition

Service Portfolio Update
Q: Which of the following describe the basic concept of Integrity in Security Management?

The accessibility to the data

The protection of the data

The capacity to verify the correctness of the data

The correctness of the data
Q: Which of these are valid service provider types according to ITIL?
1. Internal
2. Shared services
3. Fully outsourced

1, 2, and 3

2 and 3

1 and 2

1 and 3
Q: Which of the following ITIL processes is used to provide change proposals in order to eliminate structural errors?

Security Management

Capacity Management

Availability management

Problem Management
Q: The objective of Capacity Management is to ensure that the service provider has, at all times, sufficient capacity so that the current and the future needs of the customer’s business is fulfilled. Which of the following are the sub-processes of the Capacity Management?
Each correct answer represents a complete solution. Choose all that apply.

Service Capacity Management

Business Capacity Management

Internal Capacity Management

Resource Capacity Management
Q: What is the correct sequence of steps for the CSI approach?
1. Did we get there?
2. How do we keep the momentum going?
3. How do we get there?

4, 5, 3, 6, 1, 2

4, 5, 6, 3, 2, 1

5, 4, 6, 3, 1, 2

5, 4, 3, 6, 1, 2
Q: Where are the details of a workaround documented?

Operational Level Agreement

Problem Record

Known Error

Service Level Agreement

WD1 – Exercise # 2

Create the Flyer Lab 2: Creating a Flyer with Multiple Pictures that is on the page WD 54 to WD 56 or (Page 432 to 434).

Follow the steps in your book. All necessary pictures and documents can be found in the Course Documents section, under Data Files. You can find pictures related to the topic on the internet.

Add your name and current Date as a footer of the flyer. 

My Name: Nayancy Rodriguez.

Date: current date

Save as 2-WD1-B-YourName

Add your name in the footer section

Submit these file when done

Be sure to save your assignment in a .docx format, especially if you are using an Apple or MAC computer.

Note: You need to submit the File:

• Lab 2: Creating a Flyer with Multiple Pictures as 2-WD1-EX2-YourName

IMPORTANT!

Remember that all the Word documents that you create should be in a file with the Creation Date of this week, or after if you submit late, but not a previous date. Files Assignments with the previous date will not be accepted.

task 1 

 Primary Task Response: 

Within the Discussion Board area, write 400–600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas:

Use the library and Internet to research architectural styles and frameworks that are used in software development, and complete the following:

• From your research, select an architectural style that is used in a real-world system.
• Describe the real-world system and the architectural style.
• Justify why this architectural style is well-suited for the selected real-world system.

TASK 2 

( MAIN PROJECT (WEEK 1 ))

 

Assignment Details ( HOW TO SELECT PROJECT ) 

Select an organization as the target for your Software Architecture Strategy document. This organization will be used as the basis for each of the assignments throughout the course and should conform to the following guidelines:

• Nontrivial: The organization should be large enough and sufficiently involved in software design and development to allow reasonable exercise of the software architecture strategy research and documentation process.
  • The organization can be fictional if necessary, and appropriate assumptions may be made.
  • The organization does not have to be in the software design or development business, but must have reasonable levels of software design and development activity for either internal or for external clients.
• Domain knowledge: You should be familiar enough with the organization to allow you to focus on the project’s tasks without investing significant time in domain education.
• Accessibility: You should have access to the people and other information related to the project because this will be an important part of the process.

Select an organization that meets the requirements, and submit your proposal to your instructor before proceeding further with the assignments in the course. Approval should be sought within the first several days of the course. Your instructor will tell you how to submit this proposal and what notification will be given for project approval.

Final Key Assignment ( SUBMISSION OF PROJECT RULES ) 

You will be developing a Software Architecture Strategy document that defines the architecture and architectural design processes that will be used in the software design and development activities for the selected organization. Your first task in this process will be to select an organization to use as the basis of your research and analysis for each of the assignments in the course. You will also create the shell document for the final project deliverable that you will be working on during each unit. As you proceed through each project phase, you will add content to each section of the final document to gradually complete the final project. Appropriate research should be conducted to support the development of your document, and assumptions may be made when necessary.

The final project deliverables are the following:

• Submit your project proposal to instructor for approval.
• Create the Software Architecture Strategy Document.
  • Use Word
  • Title Page
    • Course number and name
    • Project name
    • Your name
    • Date
  • Table of Contents (TOC)
    • Use autogenerated TOC.
    • Separate page
    • Maximum of 3 levels deep
    • Be sure to update the fields of the TOC so that it is up-to-date before submitting your project.
  • Section Headings (create each heading on a new page with “TBD” as content, except for the sections listed under New Content below)
    • Project Outline (Week 1)
    • Software Architecture and Evaluation (Week 1)
    • Development Processes (Week 2)
    • Architectural Design Strategy (Week 3)
    • Engineering Requirements (Week 4)
    • Emerging Technologies (Week 5)
  • WEEK 1 ( PROJECT OUTLINE ) 
  • ( WEEK 1 DELIVARABLES )
  • New Content
    • Project Outline
      • Provide a brief description of the organization (can be hypothetical) that will be used as the basis for the projects in the course.
      • Include company size, locations, and other pertinent information.
      • The organization should be heavily involved in software design and development activities for either internal or external clients.
    • Software Architecture Evaluation
      • Appraise the current software design and development activities in the chosen organization.
      • Provide an overview of the software architecture strategy that is suitable for a nontechnical audience.
        • The overview must identify the software development activities of the organization that can benefit from the use of a software architecture strategy.
      • Compare and contrast at least 2 architectural styles or frameworks that might be suitable for your selected organization.
      • Select 1 of the architectural styles or frameworks from the previous step as the preferred style or framework, and justify your selection.
• Ensure that this project is approved by the instructor.
• Name the document “Yourname_CS644_IP1.doc.”
• Submit the document for grading.

Shared memory pages are an example of a topic where a picture is worth a thousand words. Find at least one illustration in Google Images by entering the search key “shared memory pages” in the search box. Be sure to enter it in the search box with quotes so the entire phrase is interpreted by the search engine as a single string.

Using an illustration you find, make that picture the focus of your post. Create a Discussion Board post that outlines the function of shared memory pages. Go into detail about the proper operation of shared memory pages as described by the course textbook. If you find an illustration that does not agree with the course textbook, be sure to use it and make any inconsistencies the focus of your post.

It is very important that you properly attribute the image by listing the original author(s) of the illustration you find. Within the course in Blackboard, click the Research/Writing tab on the course in Blackboard (on the left in the main menu) to find instructions and examples of using proper attribution.

After your initial post, respond constructively to two of your peers’ posts after comparing your initial post to their initial posts. Justify your suggestions for the addition or revision of any of the benefits and drawbacks of using shared pages.

Comment on the accuracy of their specification of the conditions under which the practice provides performance benefits, as well as the specific instances when efficiency is negatively impacted.