We’ve all had experiences where we have been frustrated by a decision that our supervisor made. You have probably blamed this decision on your boss being “closed-minded,” “stubborn,” or “pigheaded.” But after reading the background materials you should be able to more precisely examine and define the precise decision-making biases or pitfalls that your supervisor made.

For this assignment, think of three bad decisions that your current or past supervisors made. For each decision, explain what bias discussed in the background materials likely led to this bad decision. You must use biases specifically discussed in Bolland and Fletcher (2012); Kourdi (2003); or Hammond, Keeney, and Raiffa (2008). For each of the three decisions, include:

A) A brief description of the decision and why you think it was a bad one

B) What kind of bias you think lead to this decision, and why

C) A reference to one of the background readings from this module

Finally, conclude your paper with a discussion about which of the three readings from the background materials would be most useful for your supervisor to read in order to help make better decisions and avoid biases. Explain why you think this reading would be more useful than the other two readings.

The paper should be 2–3 pages in length.

The Database Design Project consists of several assignments that are due in various topics throughout the course. For this project, students will design and develop a database that can be used to compile and report clinical data related to either quality measures or pharmaceutical products and utilization. The proposal is the initial step of this assignment.

Create a 500-750-word proposal outlining the following:

  1. Statement of the project problem and definition of terms.
  2. Identify your users (personnel/credentials): Who are they? What are their competencies?
  3. Discuss the information data users need to compile for the proposed system and the types of reports the proposed system should be able to generate and why.
  4. Based on your response to #3, articulate the project goals and objectives for the database design and how they affect the data model.
  5. Identify the steps you will take to meet the goals and objectives.
  6. Forecast any potential problems or barriers to meeting the project goals and objectives. Are there any specific assumptions that need to be made?
  7. Conclude with the value of the project with emphasis on feasibility, necessity, usefulness, and the benefit of the expected results.

This is an ongoing project and the feedback from the instructor at every stage will help you in improving your final project

Prepare this assignment according to APA Style

Please view this TedTalk by Alex Cabanas and relate it to some of our readings within the 1st few chapters. What stands out to you? Also, please share an excellent customer service moment that you have encountered (and remember).

https://www.youtube.com/watch?v=yuuk3pStM24

(Chapter 1: Introduction: The Metamorphosis of Service

This chapter will begin by defining the difference of providing and managing goods vs. services. It starts with the growth and changing patterns of tourism and hospitality and how that is affecting the global scope of service delivery. As the rest of the book will dive into deeper details, this first chapter describes the origins and evolution of the service management framework, servitization, it’s interdependence of service provisions, and concludes with service management theory.

Chapter 2: The Nature of Service

This chapter addresses the nature of service, and compares services with the products of the manufacturing industries. The management and marketing of a service therefore requires approaches that are quiet different from those traditionally used in the management and marketing of manufacturing goods.

The chapter discusses the four distinctive features of service: intangibility, heterogeneity, inseparability, and perishability (IHIP); and goes into further details of their management implications.

Chapter 3: Service Quality

This chapter begins with an outline of the history and development of quality management and the contribution of quality ‘gurus’ to the formation and promotion of quality control principles. Service quality is difficult to define and difficult to control, and various measures of service quality have been proposed. This chapter presents some of the most significant service quality management theories, together with their implications for hospitality and tourism managers.

Chapter 4 Understanding and Engaging Customers

This chapter helps us to learn how to understand what the customers are thinking and what an important skill that is in any business. The chapter will distinguish between various categories of customers, specifically external and internal. It will discuss the concept of guestology, the study of consumer behaviors and will elaborate on the implications for quality.)

Assignment 1: Critical Factors in Implementing an IT System in Health Facilities

Due Week 6 and worth 300 points

Write a six to eight (6–8) page paper in which you:

  1. Provide at least three (3) various reasons why some health care organizations have been reluctant to implement electronic medical records.
  1. Discuss the essential manner in which the Health Insurance Portability and Accountability Act (HIPAA) impacts patient’s medical records.
  2. Determine the main advantages and disadvantages of the adoption of The HITECH (the Health Information Technology for Economic and Clinical Health) Act for health care professionals. Next, suggest one (1) strategy that the medical staff members could use in order to mitigate the main disadvantages in question.
  3. Review the typical workflow processes within health organizations, and decide the single most significant process that the health organization must eliminate in order to improve the service. Provide a rationale to support your response.
  1. Analyze the primary ways in which the key federal initiatives impact the standards of health care information for patient privacy, safety, and confidentially.
  2. Specify the fundamental advantages of applying an IT system within health care organizations. Predict new IT developments in the health care industry for the next two (2) decades. Justify your response.
  1. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources.

Your assignment must follow these formatting guidelines:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow SWS or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

write one page of a formal memo

11-point Calibri font, single line spacing, normal word template

more information will be provided

Please find the attached assignment that I submittted, please help me fix it. This is barely unit 2 these are my professors comments.

The assignment was: Dropbox–Send your professor a draft of the methodology section of your thesis (minimum two pages, be very specific on the who, what, when, where, how, and why of how your are testing your hypothesis). A few things for you: -make your running head per APA 6 -this isn’t a methodology–it looks like an annotated bibliography? -include your references with each assignment –you need to redo this ASAP–this will be an important part of your paper -your method must be very specific–I should be able to conduct your research using only that–make it as specific as a cookie recipe

Mary, This is a good template, but it looks completely generic, like a copy/paste from a website. This must be personalized and show what you did, not what any researched should do…

What are the shortcomings of New Public Management? Do these shortcomings make it unrealistic? Why? An international perspective can be found at http://siteresources.worldbank.org/INTROADSHIGHWAYS/Resources/338993-1115316483571/3-public_sector_mgmnt_reform.pdf. They note the “contracting out of public services.” Can you give examples of that in the US? Make sure to give attribution to your sources!

See attached chapter lesson

Prior to beginning work on this discussion, read Pioneers in Criminology: The Historical Development of Criminology (Links to an external site.) and Evolution of Punishment (Links to an external site.). Additionally, watch 002 History of US Law and What Is the Law? (Links to an external site.)

Western societies have been punishing criminal actors since ancient Greece. This begs the question of whether or not punishment is an effective means of crime control and recidivist reduction. As you explore the balance of freedom versus security and the history of criminal punishment, be willing to think of new ways to address and deter criminal behavior.

Explain the history of punishment and its goals. Your response must detail the origins of punishment, how notions of what is “appropriate” punishment is for a given circumstance over time, and an analysis of the effectiveness of modern punishment methods and schemes. Offer one or two suggestions for improvement to methods of punishment currently in use.

Write a summary of two of the three videos and in the summary(depending on the videos you choose describe the important of Benjamin Franklin in colonial history- show what life was life in colonial America and Virginia- show the important of P.T. Barnum in our national culture. You need to write at least two fairly long paragraphs per summary using the material from the videos in your summary assignment.



This week we will explore data analysis in more depth. Using EXCEL, complete the following assignment: